A powerful Connection
This bridge opens the path to the Symphony Cloud for on-premises servers. By interfacing both architectures you get the best of both worlds. That’s because it makes our Cloud services available to on-premises VirtuoSIS-based server solutions – whether they are running on an S3/S6 hardware server or on a Software Intercom Server within a virtual IT environment. Take advantage of the full range of VirtuoSIS features and functions, including extensive integration and Control Desk management options.
The Cloud – A World of New Possibilities
Innovation happens nowhere at a faster pace than in the Cloud. This is made possible, for example, by AI-based services (e.g., using machine learning). We deliver these services and functions directly to your on-premises solutions, thus opening up new options all the time. Eliminating the need for global system-upgrades you automatically get regular updates and new functions that are either instantly available to all users or can be enabled as needed with point-and-click ease.
VirtuoSIS and Intercom Stations
- Intercom stations in VirtuoSIS solutions can establish calls to mobile clients.
- Calls can be forwarded simultaneously to multiple Intercom stations and clients and answered by all recipients.
- Open platform – Third-party SIP stations interface smoothly with VirtuoSIS to use Symphony Cloud services.
Symphony Mobile Client
- App versions available for iOS and Android.
- Answering calls (push notifications ensure you never miss a door call while on the go).
- Direct call-back allows users to follow up on missed calls.
- Video communication – shows who’s calling.
- Open doors securely via PIN input, TouchID or FaceID.
VirtuoSIS and Intercom Stations
- Intercom stations in VirtuoSIS solutions can establish calls to web clients.
- Calls can be forwarded simultaneously to multiple Intercom stations and clients and answered by all recipients.
- Open platform – Third-party SIP stations interface smoothly with VirtuoSIS to use Symphony Cloud services.
Virtual Intercom Voice Assistant
Automate routine tasks by handling calls involving frequently asked questions, so staff are free to focus on urgent and high-priority tasks
‘empty call’ buster by recognizing and dealing with distracting, time-wasting empty (accidentally initiated) or malicious calls
Multilingual and customer service 24/7
Symphony Mobile Client
- App versions available for iOS and Android.
- Answering calls (push notifications ensure you never miss a door call while on the go).
- Direct call-back allows users to follow up on missed calls.
- Video communication – shows who’s calling.
- Open doors securely via PIN input, TouchID or FaceID.
Learn more about the app
Supported Telephony Providers
Setting up is quick and easy: Open the Symphony Management UI, select your preferred telephony provider, and you’re ready to go!
Investment protection made by Commend
Would you have thought...
that you would ever be able to connect your 20-year-old server to the Cloud?
Or that you would be able to make a call from an analogue 4-wire Intercom station to a smartphone?
Our customers think that’s quite unique, and they appreciate our efforts to protect their investment.
How does it work?
It’s all made possible by the wide range of connection technologies and backward compatibility across multiple system generations.
Classic Servers GE 300 and GE 800 can be LAN-connected to a VirtuoSIS server, which also gives them access to the Symphony Cloud.
This way, customers can go on using their existing hardware and cable connections while profiting from all-new features, functions and services.