Accessibility Meets Advanced Security
Emergency Call Points
Use CasesEmergency and information points equipped with communication technology are vital not only in case of emergencies but also for assisting individuals with everyday questions, providing immediate access to information and support. These emergency call points ensure that assistance is available to everyone and contribute to a more inclusive environment.
Help is just one button away!
Imagine this:
A tourist feels lost at a train station and has trouble finding their way from A to B. By simply pressing one button at an emergency call point, an expert can explain to them which train to take. And if a person with visual impairments has trouble reading the timetable, somebody can read it out for them or directly answer questions.
Imagine this:
In the middle of a city center, panic breaks out after an attack. If you have good reception, you would probably use your smartphone to call emergency services but would have to explain to them where you are, what exactly is happening, etc. before you can save yourself. If there is an emergency call point, all you need to do is press one button. The responder in the control room will know exactly where you are calling from and even if you leave right away, they can listen in and will know that there is a problem – which they will then be able to see via the surveillance cameras.
A few examples for emergency call points in use
Smart City
In the City of Calgary ( project insights – PDF ), help points have been set up along the city's waterfront so that citizens can call for help in an emergency. These are also equipped with loudspeakers that can broadcast announcements or warnings to the public. In the City of Pune ( project insights – PDF ), they give citizens a sense of security by enabling immediate response in emergencies.
Transport & Infrastructure
At motorway toll booths or in tunnels, help points provide instant, efficient help to motorists requiring assistance. At public transport stops ( project insights Greater Anglia – PDF ), they allow passengers to request help or information anytime. Our virtual assistant Ivy can even cover routine inquiries so that control room staff has more time to focus on more critical an complex issues. And in general, help points increase accessibility for everyone by helping for example with wayfinding or providing assistance for people with disabilities.
Buildings
Helppoints on a corporate, medical or university campus allow quick calls for help, both when searching for information or in case of an emergency. Inside Wroclaw Stadium ( project insights – PDF ) they are strategically positioned on the tribunes for swift interventions, first aid, and in general to increse security during large-scale events.
Industry
Help points ensure that staff can easily connect with the control centre during emergencies, even in rough environments ( project insights Store Steel – PDF ), facilitating quick communication. This connection enhances overall safety by providing real-time support and guidance when needed.
Our Intercom modules,
Your Emergency Call Points
Emergency call points can come in various shapes and sizes. While we provide customised solutions, we also offer the option to integrate our products into your existing infrastructure.
You already have digital signage implemented? No problem, you can easily expand it with intercom modules to offer help and information and a better user experience. Have a finished assembly point for emergencies at your industrial facility? We can just provide an intercom terminal for that.
